Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
No, you are not required to make your property available to Section 8. However, participating in the Section 8 program can provide a steady stream of tenants and guaranteed rent payments from the government. This can be a reliable option for landlords seeking stable occupancy. -
Are you licensed?
Yes, we are fully licensed to provide property management services in both Washington and Idaho. Our team adheres to all state regulations and industry standards to ensure professional and compliant service. -
Can I reach you after hours?
Yes, we are available to assist you after hours for any urgent matters. Our dedicated team is committed to providing exceptional support and ensuring your property's needs are always met. -
Can you put the money directly into my account?
Yes, you will receive a monthly statement of credits and debits, and funds will be sent digitally. This convenient service ensures timely and secure transfers directly into your account, simplifying your financial management. -
Do I get to see the lease or sign it?
Yes, you have full access to review and sign the lease agreements. We believe in transparency and ensure you are informed and comfortable with all lease terms before proceeding. -
Do you sell real estate too?
Yes, we offer comprehensive real estate services in addition to property management. Whether you are looking to buy, sell, or invest, our experienced team can assist you with all your real estate needs. -
How is rent collection handled?
Most tenants set up direct deposit payment, but they can also drop off cashier's checks at our office. Our efficient rent collection process minimizes late payments and ensures a steady cash flow for property owners. -
How long of a lease do you sign?
We typically sign 12-month leases, providing stability for both landlords and tenants. This standard lease term helps maintain consistent occupancy and reduces turnover rates. -
How much security deposit do you charge the tenant?
We charge a security deposit typically equivalent to one month's rent. This deposit protects against potential damages and ensures tenants have a vested interest in maintaining the property. -
How soon can you start managing my property?
We can move quickly. Once we are aligned on your service needs and income goals, we can start managing your property promptly. Our efficient onboarding process ensures a smooth transition. -
What type of properties do you manage?
We manage a variety of properties including residential homes, multi-family units, apartments, and condos. Our diverse portfolio allows us to cater to a wide range of property management needs. -
What type of reports do I get and how often?
Statements are emailed monthly, and you have 24/7 access to the owner portal. This continuous access ensures you are always up-to-date on your property's financial performance. -
Who holds the tenant security deposit?
The security deposit is held in a trust account managed by Cobalt. This ensures the deposit is handled according to legal requirements and provides security for both landlords and tenants.